NEXA Development is recruiting a Customer Service and Sales intern for its team in Florence, Italy, a paid placement starting from €300 per month, with applications closing on 30 September 2026 and the start set for 26 October 2026. At Youth Works Hub, we went through the listing so you can see exactly what the four core duties involve and which paperwork step the company expects you to raise yourself.
This is front-line tourism work in one of Europe's most visited cities. The listing is honest about that: you would be dealing with visitors, bookings and the questions that come with both.
Who NEXA Development Is
NEXA Development is a France-based business consulting and services company supporting businesses and entrepreneurs in organisation, commercial development, management, project coordination and growth.
🏢 The company's consulting portfolio runs across seven service lines, from business organisation and operational consulting through to business plans, documentation and on-site business assessment.
🧭 It works to a five-step method: information submitted by the client, a free consultation, analysis, a tailored proposal, then implementation.
📍 The company is registered in France, with office hours Monday to Friday, 09:00 to 17:30.
🇮🇹 This particular placement is with its team in Italy, supporting customer service operations in the tourism industry.
The Internship in Plain Terms
The company is looking for an enthusiastic intern to work full time supporting customer service operations in tourism. The listing frames it as hands-on experience in hospitality and client relations, aimed at someone who cares about travel and about delivering good service to international visitors.
What makes this different from an office internship is the in-person element. The duties specify handling inquiries both online and in person, so part of your week is spent in front of actual guests rather than behind an inbox.
The Four Core Duties
📥 Assisting in managing client inquiries and reservations, both online and in person.
🗺️ Providing helpful information, travel tips and recommendations to enhance guest experiences.
📋 Supporting the team in coordinating bookings, itineraries and service operations.
💬 Engaging with clients to ensure satisfaction and addressing any questions or concerns.
Read together, these four describe the full arc of a guest interaction: the first inquiry, the advice that shapes the trip, the coordination that makes it happen and the follow-up that decides whether the review is positive. Few internships hand you the whole arc.
The Profile the Team Wants
🗣️ Fluency in English, with additional languages counted as a strong advantage.
🤝 Excellent communication and interpersonal skills.
🔎 Strong problem-solving skills and attention to detail.
😊 A customer-focused mindset with a positive, professional and proactive attitude.
✈️ An interest in tourism, hospitality and working in an international environment.
The phrase to notice is "strong advantage" next to additional languages. In a Florence tourism operation, a second or third language is the difference between assisting a conversation and leading it, and the listing is signalling that it will weigh heavily in selection.
Three Months Minimum, Forty Hours a Week
🗓️ The expected starting date is 26 October 2026.
⏳ The minimum internship duration is 3 months, and longer placements are possible.
🕐 The schedule is full time at approximately 40 hours per week.
The gap between the 30 September closing date and the 26 October start is under four weeks. If your placement needs university sign-off, that timeline is the reason to move now rather than at the deadline.
What the Role Pays
💶 The listing records the placement as a paid traineeship, with the monthly figure given as from €300.
📈 The word "from" matters: it is a floor rather than a fixed amount, and the listing does not publish a ceiling.
🎓 Erasmus+ mobility funding can sit alongside it for candidates who qualify.
Anyone comparing this with other paid internships abroad should read the figure in context: a starting floor with Erasmus+ funding stacked on top behaves differently from a flat allowance with nothing behind it.
The Erasmus+ Paperwork Step Most Applicants Forget
The listing carries a direct request to Erasmus+ candidates: if you are eligible for an Erasmus+ grant or other Erasmus+ mobility funding, inform the company in advance so it can prepare the necessary internship and mobility documents for you.
📄 That means the learning agreement and mobility paperwork are handled, but only if you raise it.
⏱️ Raising it after selection costs time you do not have on a 26 October start.
🌍 If you are unsure whether your country participates in the scheme, the full Erasmus+ country eligibility list settles it before you write.
Who Can Be Hosted
🛂 The company states it is currently only able to host candidates who do not require an additional work visa, meaning EU citizens or those with existing residency.
This is the single condition that decides eligibility, and it is worth reading precisely: existing residency counts, not only citizenship.
Study Levels and Skills the Listing Names
🎓 Short cycle or equivalent (EQF 5), bachelor (EQF 6), master (EQF 7) and doctorate (EQF 8) are all accepted, which is a wider band than most traineeships allow.
🗣️ The working language is English.
⌨️ The expected skills named are processing, entering and transforming information, and customer relationship management.
💻 The tool named is a PC.
The inclusion of EQF 8 is unusual. It means a doctoral candidate looking for a practical placement is not filtered out at the first gate.
How to Apply
Applications are made by submitting an application or sending a CV directly to the company. No reference number, cover letter format or portal step is specified.
Given that the duties are all client-facing, any evidence of dealing with people, retail, hospitality, reception, events or volunteering with the public, is worth more on the CV than a list of software. A Europass CV keeps the format clean if Erasmus+ documents will follow.
The offer was posted by Oleksandr Melnychenko, the company's CEO.
Frequently Asked Questions
How much does this internship pay?
The listing records it as a paid traineeship starting from €300 per month, with no upper figure published.
What is the minimum duration?
3 months. Longer placements are possible.
How many hours a week?
Approximately 40, full time.
When does it start?
26 October 2026.
Do I need to speak Italian?
The listing requires fluency in English and counts additional languages as a strong advantage. It does not name Italian as a requirement.
Which study levels can apply?
EQF 5 through EQF 8, meaning short cycle, bachelor, master and doctorate.
Can I apply if I need a work visa?
No. The company can currently only host candidates who do not require an additional work visa, meaning EU citizens or those with existing residency.
What should I do if I have Erasmus+ funding?
Tell the company in advance so it can prepare the internship and mobility documents.
Is the work in an office or with guests?
Both. The duties specify managing client inquiries and reservations online and in person.
Deadline
⏳ 30 September 2026
The last day to submit an application is 30 September 2026, Brussels time, with the placement beginning on 26 October. More internship and traineeship openings are listed on Youth Works Hub.
Link
🔗 Company website: https://nexadevelopment.eu/
📧 Applications and CVs: info@nexadevelopment.eu
