🇫🇷 Internship in France 🛎️ Digital Front Office and Guest Experience at a Hospitality Company 💬 (€900/month)

Do you love making people feel welcome and want to build a career in hospitality? Nexa Development is looking for a Digital Front Office and Guest Experience intern to join its growing hospitality team and deliver outstanding guest experiences in an international environment.

The Role

This full-time internship offers a unique opportunity to gain practical experience in guest relations, hospitality operations, digital communication and hotel management. If you enjoy interacting with people and have excellent communication skills, this is your chance to develop your career in the hospitality industry.

What You'll Do

🛎️ Welcome and assist guests before, during and after their stay to ensure an outstanding customer experience.

💬 Communicate with guests via email, phone and online messaging platforms in a professional and friendly manner.

🧹 Support the coordination of daily operations, including check-ins, check-outs, housekeeping and apartment logistics, and assist with organising housekeeping schedules and preparing accommodation for arriving guests.

🤝 Handle guest enquiries and requests, resolve minor issues promptly, collect feedback to improve the customer experience, and help manage the company's online reputation by monitoring guest reviews and assisting with responses.

🗂️ Collaborate with on-site teams, maintain accurate records, ensure efficient communication between departments, and assist with various administrative and operational tasks.

🌍 Also open in 🇫🇷 France: ESC Volunteering in 🇫🇷 France – Youth Empowerment, Leadership and Intergenerational Work → https://youthworkshub.org/20377

What They're Looking For

🎓 Students currently studying Hospitality, Tourism, Business, Hotel Management or a related field, available full-time for 5 to 6 months.

🗣️ Excellent command of English (required), with good knowledge of French an advantage, plus strong communication, organisational and interpersonal skills and a customer-oriented attitude.

🎉 Same field, different country: Internship in 🇪🇸 Spain – Marketing, Business Development and International Relations → https://youthworkshub.org/17236

What They Offer

💶 A monthly internship allowance of €900 (gross), meal vouchers, public transport reimbursement, and the possibility of partial remote work for certain tasks.

🌱 Comprehensive onboarding and continuous mentoring, an international, dynamic and multicultural working environment, and practical experience in hospitality operations, guest relations, digital communication and hotel management.