UNHCR, the UN Refugee Agency, is hiring a Database Assistant in São Paulo, Brazil, to support the Individual Giving database of its Private Sector Partnerships Service (PSP). The role, offered under a UNOPS LICA4 affiliate contract with a target start date of 01 December 2026, covers KPI reporting, vendor segmentation lists, data cleansing and CRM migration support, and applications close on 15 November 2026. At Youth Works Hub, we reviewed the complete vacancy and listed every duty and requirement below.
Vacancy Overview
🏛️ Organisation: United Nations High Commissioner for Refugees (UNHCR)
💼 Position: Database Assistant
🧾 Standard Job Description: Data Management Assistant
📍 Duty station: São Paulo, Brazil
🏷️ Staff Member / Affiliate Type: UNOPS LICA4
🟢 Hardship Level: A (least hardship)
🏡 Family Type: Family
🚀 Target Start Date: 01 December 2026
🏠 Remote: No
🔓 Functional clearance: Not required
📆 Deadline for Applications: 15 November 2026
About UNHCR
The UNHCR office was established on 14 December 1950 by the General Assembly of the United Nations. The Agency is mandated to direct and coordinate actions to protect people in refugee status and solve refugee problems. Its main purpose is to safeguard the rights and welfare of refugees, and it also has a mandate to help stateless people.
The Private Sector Partnerships Service and Individual Giving
The Private Sector Partnerships Service (PSP) is responsible for mobilising resources from the private sector for refugees. Within this area, the Individual Giving (IG) team seeks to reach new audiences through advertising and to engage current supporters and donors. These private partners help UNHCR maximise its impact and improve its capacity to make a difference by delivering life-saving assistance and sustainable solutions for millions of refugees and displaced people worldwide.
Where the Database Assistant Fits
💼 Supports the Individual Giving Database area
📤 Reports directly to PSP's Data Management Associate and the Individual Giving Officer
👥 Works as part of the Database team, in collaboration with the Data Management Associate
The Purpose of the Role
The main responsibilities include supporting the daily operational processes of the Individual Giving area through the preparation of reports and analysis with key performance indicators (KPIs), the creation of segmentation lists for vendors, and data updating and cleansing. The primary goal is to make sure the team has access to accurate and reliable information to support strategic planning and decision-making, so that income generation and donor database growth are boosted.
Collaboration and New Projects
🔗 Contribute to data collection and analysis
📝 Contribute to report development
🎯 Make sure vendors receive consistent and accurate information essential for the effective execution of daily fundraising activities
🔄 Support new projects and system integrations, such as CRM migration and potential changes to the donation billing structure
Day-to-Day Tasks in Individual Giving
Reporting to the Database Associate, the Database Assistant is responsible for:
📞 Supporting operational processes involving telemarketing, direct mail, donor journey vendors and all data support related to Individual Giving fundraising
📈 Preparing periodic reports, dashboards and analyses with KPIs, based on the Private Sector Partnership team's needs
🧳 Assisting the Data Associate with system migration activities
🧹 Identifying data inconsistencies and making the necessary corrections to ensure data integrity
📋 Completing questionnaires and information requests for market analysis purposes
⌨️ Entering new data into the database
⚙️ Assisting with monitoring current system configurations and optimising system setups, including payment gateways, databases, income processing platforms, integrations with fundraising platforms, CMS, CRM, email automation platforms, BI and reporting tools
📚 Documenting protocols and procedures related to data management and operations
💹 Supporting weekly revenue tracking and the preparation of monthly earmarking reports
Monitoring and Progress Controls
🛠️ Support the execution and development of all PSP database-related activities
⏱️ Deliver requested data reports or files accurately and within the established timelines of each action or campaign
🗣️ Provide regular status updates to the direct manager
Organisational Setting and Work Relationships
The position is normally supervised by a Professional or Senior General Service staff member who provides regular guidance and support, and it has no supervisory role. Contacts are mainly with colleagues in the same duty station, to exchange information and discuss work plans; external contacts are not frequent. In Field locations, under the supervision of the manager, the incumbent may play a liaison role with national and local authorities for gathering and exchanging data.
Accountability Within UNHCR
All UNHCR staff members are accountable for performing their duties as reflected in their job description, within their delegated authorities and in line with UNHCR's regulatory framework, which includes:
📜 The UN Charter
📘 UN Staff Regulations and Rules
🗂️ UNHCR Policies and Administrative Instructions
⚖️ Relevant accountability frameworks
Staff members also discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.
Standard Duties of a Data Management Assistant
🗄️ Enter data mainly related to asylum seekers, refugees and persons of concern to UNHCR into the computer database
📑 Contribute to the preparation of reports and project documents by providing information, preparing tables and drafting routine correspondence and reports
💾 Update and maintain existing databases and generate various statistical reports
🧾 Assist in the development of forms for data collection and analysis, if requested
🌐 Act as interpreter in the exchange of routine information and translate routine documents and correspondence as and when required
🚙 May be required to undertake field trips to project sites
✅ Decide on the data recorded in the database
🚨 Decide on the appropriate resolution of incidents and escalate issues to the supervisor if an incident cannot be resolved within the scope of responsibility
🧭 Support the identification and management of risks and seek to seize opportunities affecting objectives in the area of responsibility; make risk-based decisions in the functional area of work and raise risks, issues and concerns with a supervisor or relevant functional colleagues
➕ Perform other related duties as required
Minimum Qualifications
🎓 For G4: 1 year of relevant experience with a High School Diploma; or a Bachelor's degree or equivalent or higher
📚 Field(s) of Education: Not applicable
🖥️ Certificates and/or Licenses: Electronic data processing, Information Technology
Relevant Job Experience
🏅 Essential: 1 year of relevant experience in Electronic data processing, Information Technology or a related field
🌱 Desirable: Completion of UNHCR learning programmes or specific training relevant to the functions of the position
Language Requirements
🗣️ International Professional and Field Service jobs: Knowledge of English and the UN working language of the duty station if not English
🗨️ National Professional jobs: Knowledge of English, the UN working language of the duty station if not English, and the local language
💬 General Service jobs: Knowledge of English and/or the UN working language of the duty station if not English
A Safe and Respectful Workplace
All UNHCR workforce members must, individually and collectively, contribute to a working environment where each person feels safe and empowered to perform their duties. This includes demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, everyone must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters, and speak up and seek guidance and support from relevant UNHCR resources when these issues arise.
About the Standard Job Description
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position, and any such requirements are incorporated by reference in the Job Description and considered for the screening, shortlisting and selection of candidates.
Additional Qualifications Listed
🔧 Certifications: Electronic Data Processing - Other, Information Technology - Other
Find more roles with international organisations in the Jobs section on Youth Works Hub →.
Frequently Asked Questions
Where is the UNHCR Database Assistant job based?
The position is based in São Paulo, Brazil, and it is not a remote role. The duty station has Hardship Level A (least hardship) and Family Type Family.
What type of contract is offered?
The Staff Member / Affiliate Type is UNOPS LICA4. The target start date is 01 December 2026.
Which team will the Database Assistant join?
The role sits in the Individual Giving Database area of UNHCR's Private Sector Partnerships Service. It reports to PSP's Data Management Associate and the Individual Giving Officer.
What are the main tasks of the role?
The main tasks are preparing KPI reports and dashboards, creating segmentation lists for vendors, updating and cleansing data, and supporting system migrations such as a CRM migration. The role also supports weekly revenue tracking and monthly earmarking reports.
What education and experience are required?
For G4, the minimum is 1 year of relevant experience with a High School Diploma, or a Bachelor's degree or equivalent or higher. One year of relevant experience in electronic data processing, information technology or a related field is essential.
Which languages do I need?
For General Service jobs, knowledge of English and/or the UN working language of the duty station if not English is required. National Professional jobs also require the local language.
Does the position require a functional clearance?
No. The vacancy states that this position does not require a functional clearance.
Deadline
⏳ 15 November 2026
Links
Apply online: https://unhcr.wd3.myworkdayjobs.com/External/job/Sao-Paulo-Brazil/Database-Assistant_JR2668991
UNHCR website: https://www.unhcr.org
