The Customer Service and Sales Internship with NEXA Development is a full-time, paid Erasmus+ traineeship in Florence, Italy, supporting customer service operations in the tourism industry. It lasts 3 months, pays from €300 per month and is expected to begin on 01 December 2026. Youth Works Hub went through the offer in detail: the last day to apply is 07 November 2026 (Brussels time).
Quick Facts About the Florence Traineeship
📍 Location: Florence, Italy
🏷️ Type: traineeship during studies
💶 Salary: from €300 per month
🎓 Programme: Erasmus+ traineeship
⏳ Duration: 3 months
🕘 Schedule: full time, 40 hours per week
🚀 Expected start: 01 December 2026
The Company Running the Placement
NEXA Development is a business consulting and services company based in France, with its location listed as La Ravoire, France, and it operates in the Business & Consulting sector. The company supports businesses and entrepreneurs in organisation, commercial development, management, project coordination and growth. This internship places the trainee with its team in Italy.
Sectors Covered by the Offer
The position is listed under four fields:
✈️ Travel, tourism and leisure
🏨 Hotel, restaurants and catering
🗂️ Management and administration
📣 Marketing and advertising
Why This Role Suits Travel Lovers
NEXA Development is seeking an enthusiastic intern to work full-time on customer service operations in the tourism industry. The internship is presented as a fantastic opportunity to gain hands-on experience in hospitality and client relations. It is described as ideal for someone who is passionate about travel and about delivering exceptional service to international visitors.
Your Main Tasks in Florence
As an intern, you will:
📨 Assist in managing client inquiries and reservations, both online and in person.
🧭 Provide helpful information, travel tips and recommendations to enhance guest experiences.
📅 Support the team in coordinating bookings, itineraries and service operations.
😊 Engage with clients to ensure satisfaction and address any questions or concerns.
Requirements for Applicants
The company asks for:
⏱️ Full-time availability, approximately 40 hours per week.
🗣️ Fluency in English; additional languages are a strong advantage.
🤝 Excellent communication and interpersonal skills.
🧩 Strong problem-solving skills and attention to detail.
🎯 A customer-focused mindset with a positive, professional and proactive attitude.
🌐 Interest in tourism, hospitality and working in an international environment.
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Study Levels Accepted
Because this is a traineeship during studies, it is meant for students enrolled at one of these levels:
📘 Short cycle or equivalent (EQF 5)
📗 Bachelor (EQF 6)
📙 Master (EQF 7)
Language, Skills and Tools You Will Use
🇬🇧 Working language: English
💬 Expected skill: customer relationship management
🖥️ Tool: PC
Salary and Working Hours
This is a paid traineeship, with the monthly salary listed as from €300. The internship runs on a full-time schedule of 40 hours per week for a total duration of 3 months.
Using an Erasmus+ Grant for the Internship
The offer falls under the Erasmus+ traineeship programme. Candidates who are eligible for an Erasmus+ grant or other Erasmus+ mobility funding are asked to inform the company in advance, so that NEXA Development can prepare the necessary internship and mobility documents. To understand how a company salary and an Erasmus+ grant can combine, read our guide on how funded traineeships really work.
Who Can Be Hosted: EU/EEA Residents Only
NEXA Development is currently only able to host candidates who do not require an additional work visa, for example EU citizens or people with existing residency. This means the internship is open to EU/EEA residents only.
What the Experience Can Add to Your Career
The placement gives practical experience in hospitality and client relations while working with visitors from around the world. If you are wondering whether time abroad pays off later, our article on what the evidence says about Erasmus+ and careers looks at the findings.
How to Apply
The company invites interested candidates to submit their application or send their CV by email. If you plan to apply with Erasmus+ funding, mention this in advance so the documents can be prepared. The application email appears in the Links section below. For help with your CV, see our guide to building a strong Europass CV.
You can browse more placements in our internship and traineeship listings on Youth Works Hub.
Frequently Asked Questions
How much does the NEXA Development internship in Florence pay?
It is a paid traineeship with a salary listed from €300 per month. The schedule is full time at 40 hours per week.
When does the internship start and how long is it?
The expected starting date is 01 December 2026. The internship lasts 3 months.
What will I do as a customer service and sales intern?
You will help manage client inquiries and reservations online and in person, give travel tips and recommendations, support coordination of bookings, itineraries and service operations, and engage with clients to ensure satisfaction.
Do I need to speak Italian?
The listed requirement is fluency in English, which is also the working language. Additional languages are a strong advantage.
Is the internship open to students only?
Yes. It is a traineeship during studies, open to students at Short cycle (EQF 5), Bachelor (EQF 6) and Master (EQF 7) level.
Can I apply if I need a work visa?
No. The company can only host candidates who do not require an additional work visa, such as EU citizens or people with existing residency.
Can this internship be funded through Erasmus+?
Yes. It is listed as an Erasmus+ traineeship. If you are eligible for an Erasmus+ grant or other Erasmus+ mobility funding, tell the company in advance so it can prepare the internship and mobility documents.
How do I send my application?
Send your application or CV to NEXA Development by email. The address is given in the Links section of this post.
Deadline
⏳ 07 November 2026
Links
📧 Application email: info@nexadevelopment.eu
🌐 NEXA Development website: https://nexadevelopment.eu/
