Allianz UK is hiring a Credit Management Team Leader to join its Credit Control team in London. The role is a hybrid leadership position paying circa £60,000 per year, focused on maximising cash flow, minimising bad debt and leading a high-performing team. At Youth Works Hub, we reviewed this vacancy for experienced credit management professionals with at least 5 years of team leadership behind them.
A Leadership Role in Credit Control
As Credit Management Team Leader, you will play a key leadership role in driving effective credit management, maximising cash flow and minimising bad debt across the business.
You will lead a high-performing team, influence credit strategy and work closely with stakeholders to deliver excellent commercial outcomes, while supporting team development and continuous improvement.
Where You Will Work
🏢 This is a hybrid role based in the Allianz London office.
🚆 The role includes occasional travel to Guildford.
📅 You are expected to attend the office 40% of your time.
Salary Information
💷 Pay: circa £60,000 per year.
📐 Pay is based on experience, skills and location.
🎁 Pay forms part of Allianz's wider total rewards package.
What You Will Do as Credit Management Team Leader
📜 Lead the implementation and delivery of credit management policies to maximise cash flow and minimise bad debt.
🌐 Manage offshore team relationships and service performance, monitoring KPIs and ensuring delivery against agreed standards.
🗂️ Manage and oversee proactive credit management activities across broker accounts and non-standard accounts.
🔎 Analyse financial health and credit risk, making recommendations to improve risk management and account performance.
🤝 Build strong relationships with brokers and stakeholders, undertaking visits when required to resolve account issues.
👥 Lead, motivate and develop a team, supporting performance management, recruitment, training and career development.
🧮 Contribute to business planning, budgeting and forecasting, including bad debt provisions and team costs.
⚖️ Oversee debt recovery activities and manage relationships with debt recovery agents, solicitors and insolvency practitioners.
🎯 Act as the highest point of referral for technical credit management matters.
✍️ Authorise write-offs within delegated authority and monitor litigation-related bad debt cases.
📊 Produce management information and ensure service standards are maintained through monitoring and audit activities.
🚀 Drive continuous improvement initiatives, contributing to governance forums and supporting effective stakeholder engagement.
Essential Skills
💳 Strong credit management and credit control expertise.
🧑🏫 Experience leading, coaching and developing high-performing teams (minimum 5 years).
📉 Ability to assess financial health, analyse risk and make sound commercial decisions.
🫱 Strong stakeholder management and relationship-building skills.
🔁 Experience managing debt recovery processes and external recovery partners.
💬 Excellent communication and collaboration skills.
📈 Ability to interpret management information and use data to support decision-making.
🗓️ Strong organisational skills with the ability to balance multiple priorities and deliver results.
🏛️ Understanding of regulatory requirements and governance within financial services environments.
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Desirable Skills
🛡️ Experience working within the insurance or financial services sector.
📚 Knowledge of insolvency processes, litigation management and debt recovery practices.
⚙️ Experience contributing to operational improvement initiatives and process optimisation.
📋 Experience working with management information, reporting and business planning activities.
🤖 Responsible Artificial Intelligence usage.
What Allianz UK Offers
Allianz says you will be recognised and rewarded for a job well done, with a range of flexible benefits to choose from so you can pick a package that suits you. It also offers flexible working options, global career opportunities across the wider Allianz Group, and career development and training, on top of the benefits of what it describes as the world's number one insurance brand, including:
🏖️ Flexible buy/sell holiday options.
🏠 Hybrid working.
🏆 Annual performance related bonus.
🏦 Contributory pension scheme.
🌱 Development days.
🚗 A discount up to 50% on a range of insurance products including car, home and pet.
🛍️ Retail discounts.
🙌 Volunteering days.
Flexible Working at Allianz
If you need flexibility with the hours you work, Allianz asks you to let it know as part of your application. If it is right for its customers, its business and for you, Allianz says it will do everything it can to make it happen.
Allianz is a signatory of the ABI's flexible working charter. It supports hybrid work patterns that balance the needs of its customers with your personal circumstances and business requirements, aiming to help innovation, creativity and your work life balance.
Inclusive Support and Accessibility
Allianz is committed to building an inclusive, accessible workplace. As a Disability Confident employer, it welcomes applications from disabled and neurodivergent candidates and offers tailored adjustments throughout the recruitment process and in the workplace, such as:
🖥️ Assistive technology.
🪑 Ergonomic equipment.
⏰ Flexible working arrangements.
🧭 Mentoring or coaching.
Candidates are encouraged to speak with Allianz about any adjustments they may need.
Offer an Interview Scheme
If you have a disability or long-term health condition and meet the essential criteria, you can choose to be considered through the Allianz Offer an Interview Scheme.
How to Apply
📝 Submit your application through the Allianz online application form.
📧 For any inquiries or to submit your application, you can also contact the hiring contact by email.
🙋 To opt into the Offer an Interview Scheme, or for assistance with your application, including larger text, hard copies or spoken applications, contact the Allianz Resourcing team by email.
🚦 Allianz reserves the right to close the advert early if it reaches enough applications.
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Frequently Asked Questions
What is the salary for the Allianz UK Credit Management Team Leader role?
Pay is circa £60,000 per year. It is based on experience, skills and location and forms part of Allianz's wider total rewards package, which includes an annual performance related bonus.
Where is the Credit Management Team Leader based?
The role is hybrid and based in the Allianz London office, with occasional travel to Guildford. You are expected to attend the office 40% of your time.
How much leadership experience do I need?
Allianz asks for a minimum of 5 years of experience leading, coaching and developing high-performing teams, together with strong credit management and credit control expertise.
Do I need experience in insurance?
Experience in the insurance or financial services sector is a desirable skill, not an essential one. An understanding of regulatory requirements and governance within financial services environments is listed as essential.
What kind of debt recovery work does the role involve?
The team leader oversees debt recovery activities and manages relationships with debt recovery agents, solicitors and insolvency practitioners. The role also authorises write-offs within delegated authority and monitors litigation-related bad debt cases.
Will I manage an offshore team?
Yes. The role includes managing offshore team relationships and service performance, monitoring KPIs and ensuring delivery against agreed standards.
Can I ask for flexible working hours?
Yes. Allianz asks candidates who need flexibility with the hours they work to mention it as part of their application, and it is a signatory of the ABI's flexible working charter.
Is support available for disabled or neurodivergent candidates?
Yes. As a Disability Confident employer, Allianz offers tailored adjustments in the recruitment process and in the workplace. Candidates with a disability or long-term health condition who meet the essential criteria can opt into the Offer an Interview Scheme through the Resourcing team.
Could the vacancy close before the deadline?
Yes. Allianz reserves the right to close the advert early if it reaches enough applications.
Deadline
⏳ 10 November 2026
Link
🔗 Apply on the Allianz careers site: https://career5.successfactors.eu/careers?company=AZGROUPPROD&career_job_req_id=107105&career_ns=job_application
✉️ Inquiries and applications: Cathryn.thomas@allianz.co.uk
♿ Resourcing team (Offer an Interview Scheme and application assistance): Hr-recruitment@allianz.co.uk
