Nexa Development is looking for a motivated and enthusiastic Digital Front Office and Guest Experience Intern to join its growing hospitality team. This full-time internship offers a unique opportunity to gain practical experience in guest relations, hospitality operations, digital communication and hotel management within an international environment. If you enjoy interacting with people, have excellent communication skills and would like to develop your career in the hospitality industry, this internship is for you.
🛎️ Key Responsibilities
👋 Welcoming and assisting guests before, during and after their stay to ensure an outstanding customer experience
💬 Communicating with guests via email, phone and online messaging platforms in a professional and friendly manner
🔑 Supporting the coordination of daily operations, including check-ins, check-outs, housekeeping and apartment logistics
🧹 Assisting with the organisation of housekeeping schedules and ensuring accommodation is prepared for arriving guests
🛠️ Handling guest enquiries and requests, and resolving minor issues promptly and professionally
📊 Contributing to guest satisfaction by collecting feedback and helping improve the overall customer experience
⭐ Supporting the management of the company's online reputation by monitoring guest reviews and assisting with responses
🤝 Collaborating with on-site teams to ensure smooth communication and high-quality service
🗂️ Maintaining accurate records and ensuring efficient communication between internal departments
📋 Assisting with various administrative and operational tasks related to hospitality management
🌍 A longer immersion in France built around language and intercultural exchange: ESC Volunteering in 🇫🇷 France 🗣️ Languages and Intercultural Exchange at a High School 🌍 → https://youthworkshub.org/21118
✅ Requirements
🕐 Full-time availability
⏳ Internship duration of 5 to 6 months
🎓 Currently studying Hospitality, Tourism, Business, Hotel Management or a related field
🗣️ Excellent command of English, which is required
🇫🇷 Good knowledge of French is an advantage
🗂️ Strong communication and organisational skills
😊 Customer-oriented attitude with excellent interpersonal skills
🌍 Ability to work both independently and as part of an international team
🛎️ A comparable accommodation and hospitality placement, in Malta and with a monthly stipend: Internship in 🇲🇹 Malta 🏨 Accommodation & Hospitality Intern at Atlas Language School 🛎️ (€500/month) → https://youthworkshub.org/20332
🎁 What They Offer
💶 A monthly internship allowance of 900 € gross
🍽️ Meal vouchers
🚇 Public transport reimbursement
🏠 Possibility of partial remote work for certain tasks
🧑🏫 Comprehensive onboarding and continuous mentoring
🌍 An international, dynamic and multicultural working environment
📈 Practical experience in hospitality operations, guest relations, digital communication and hotel management
🤝 The opportunity to develop valuable professional skills while working with an experienced and supportive team
📋 The Details
📍 Location: France
📅 Period: 1 October 2026 to 28 February 2027
⏳ Duration: listed as 6 months in the general information, while the requirements state 5 to 6 months
🕐 Commitment: full-time
💶 Compensation: financial compensation, salary and other benefits
🎓 Fields: Business Studies and Management Science, Communication and Information Sciences, and Natural Sciences
🏢 About the Company
The company describes itself as specializing in tailored HR consulting, helping organizations optimize their people strategies to enhance performance, drive growth and foster a positive workplace culture. From talent acquisition and retention to leadership development and compliance, it provides expert guidance to align human resources with business goals, ensuring sustainable success.
📩 How to Apply
Submit your application or send your CV by email to the company's HR address.
⏰ Deadline
25 July 2026.
🔗 Link
📧 Applications: hr@nexadevelopment-fr.com
