🇯🇴 Internship in Jordan 📊 Reporting and Data Management for Investigations at UNRWA ⚖️

If you have strong analytical and organisational skills and an interest in oversight and international organisations, this UNRWA internship in Amman is a valuable opportunity. Within the Investigations Division of UNRWA's Internal Oversight Services, you will support reporting, data management, and intake processes, gaining exposure to professional investigative support work in a United Nations context.

About the Organisation

UNRWA is a United Nations agency established by the General Assembly in 1949 and mandated to provide assistance and protection to some 5.7 million registered Palestine Refugees. Its mission is to help Palestine Refugees in Jordan, Lebanon, Syria, the West Bank, and the Gaza Strip achieve their full potential in human development, pending a just solution to their plight. UNRWA's services encompass education, health care, relief and social services, camp infrastructure, microfinance, and emergency assistance. It is the largest UN operation in the Middle East, with 30,000 staff, and is funded almost entirely by voluntary contributions.

Within UNRWA's Department of Internal Oversight Services (DIOS), the Investigations Division undertakes investigations and related support activities in accordance with applicable policies, procedures, and professional standards.

About the Role

The purpose of this internship is to support DIOS ID in strengthening reporting, data management, and intake-related processes by assisting with the organisation, verification, compilation, and presentation of information used for investigative intake, case monitoring, and management reporting.

Duties and Responsibilities

📊 Assist in maintaining and updating intake, case-tracking, and reporting tools used by DIOS ID

🗂️ Support the review, organisation, and consolidation of intake-related information and documentation

📈 Assist in preparing statistical summaries, tables, dashboards, briefing notes, and other management information products

✅ Support data quality checks, including the consistency, completeness, and accuracy of information entered in relevant tracking systems

🔒 Assist in organising documents and records in accordance with confidentiality, information-management, and record-keeping requirements

🤝 Provide other administrative and analytical support related to intake, reporting, and data management, as requested

Learning Objectives

The internship will provide exposure to DIOS ID intake, reporting, and data-management processes in a UN oversight context. You are expected to gain a practical understanding of confidentiality requirements, documentation standards, data quality, reporting discipline, and the role of structured information management in supporting effective investigative work.

Qualifications and Skills

🎓 Enrolment in, or recent completion of, a university degree in public administration, business administration, information management, data management, law, international relations, social sciences, or another relevant field

🗣️ An excellent command of English; knowledge of Arabic is desirable

✍️ Strong drafting, organisational, and analytical skills

🔒 The ability to handle sensitive information with discretion, integrity, and respect for confidentiality

💻 Good working knowledge of Microsoft Office, particularly Excel and Word; familiarity with data visualisation or case-management tools is desirable

Competencies

🌟 Professionalism, integrity, and respect for confidentiality

🤝 Strong communication and interpersonal skills

🎯 Attention to detail and the ability to organise information accurately

🌍 The ability to work collaboratively in a multicultural environment

📚 A commitment to learning and applying professional standards in an oversight context

The Details

📍 Duty station: Amman, Jordan (UNRWA Headquarters, Department of Internal Oversight Services)

🏷️ Level: Internship, I-1

💶 Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation, and living expenses are the responsibility of interns or their sponsoring institutions.

🛂 Interns who are not citizens or permanent residents of Jordan may be required to obtain the appropriate visa and work authorisation, and should discuss their specific visa requirements before accepting the offer.