At Youth Works Hub, we reviewed this ICT Internship (Multiple Positions) at the Information and Communication Technology Service (ICTS) of the United Nations Office at Geneva (UNOG) in Geneva, Switzerland. It is a single vacancy covering several internship positions, from data analytics and application development to cybersecurity and user support, lasting 2 to 6 months from 15 January 2027. The internship is unpaid.
About the ICTS Internships
These internship positions are located in the Information and Communication Technology Service (ICTS) within the Division of Administration at UNOG. The interns report to the Project Leaders for their selected position. ICTS provides IT, communications and digital transformation services to UN Secretariat entities in Geneva and throughout the European region.
Duration and Start
⏱️ Expected duration: 2 to 6 months.
📅 Start date: 15 January 2027, with flexibility to discuss the exact date based on the candidate's availability and visa arrangements.
📍 Work location: Geneva.
ICT Interns: Data Analytics, Data Strategy, and Outreach and Communications
ICT Interns work under the direct supervision of the Programme Management Officer as full members of the team, pursue projects designed to make a significant difference in the whole department and learn about the United Nations overall. Interns with skills matching one or more of three broad areas are sought on a continual basis.
Data Analytics
📊 Assist in the development of corporate visualization solutions derived from multiple data sources using state-of-the-art tools, including the use of artificial intelligence (AI) as relevant.
📐 Support the development of data models, including performance measures, to enable scorecard analysis.
🖥️ Build interactive dashboards and reports using corporate analytics applications.
🔬 Perform ad-hoc analysis and present results in a clear manner.
🧰 Work with MS Power BI, Tableau or other similar self-service analytics toolsets.
🗄️ Work with relational databases such as SQL Server or other databases.
🗺️ Support geo-spatial analysis and geographic information systems such as ESRI ArcGIS, QGIS, Leaflet, Carto or Open Street Map.
💬 Work with analytical techniques such as sentiment analysis, predictive analysis or social media monitoring.
Data Strategy
🧭 Understand and support ICT on the implementation of the Secretary-General's Data Strategy.
📆 Coordinate with multiple stakeholders to schedule meetings, gather feedback and keep meeting minutes.
📋 Support and update the list of data strategy use cases and fill out relevant documentation.
🎓 Coordinate and support data training and seminar activities as needed.
📈 Support data analytics or data policy.
📧 Work with Microsoft Outlook and other desktop applications.
Outreach and Communications
📣 Understand and support ICT's implementation of the Secretary-General's Data Strategy.
🤝 Coordinate with multiple stakeholders to schedule meetings, gather feedback and keep meeting minutes.
🗒️ Support and update the list of data strategy use cases and fill out relevant documentation.
🏫 Coordinate and support data training and seminar activities as needed.
🧾 Support data analytics or data policy.
Application Development Intern
ICTS develops and maintains applications and websites for several UNOG entities, using Drupal, .Net, PHP, Maria DB and SQL Server as main technologies. The work contributes to the development and maintenance of systems, following the development lifecycle and DevOps processes. Under the supervision of the Chief of Unit and in close collaboration with ICTS colleagues, the intern assists with:
📝 Gathering requirements for new systems or analyzing feedback for existing systems.
🧩 Designing solutions and creating prototypes.
⌨️ Coding: developing solutions, implementing changes, fixing bugs and similar tasks.
🧪 Creating testing procedures and performing tests against beta versions.
🚀 Deploying systems to UAT and PROD environments and collecting testing feedback from users.
📚 Documenting solutions and systems.
Required skills are knowledge of high-level programming languages, knowledge of databases and SQL, basic knowledge of the Linux command line and system administration, and familiarity with version control systems (Git) and collaborative development tools and workflows. Familiarity with Drupal, PHP, .Net, SQL and Maria DB, and an understanding of CI/CD concepts and automated deployment practices, are assets.
Drupal Containerization Intern
ICTS is undergoing a digital transformation initiative to modernize its application infrastructure by setting up a modern Kubernetes platform. A GitOps-based deployment pipeline has been established using industry-standard tools including ArgoCD, Helm charts and container orchestration. This role supports the application modernization roadmap by targeting the containerization of Drupal-based web applications that currently run on traditional infrastructure, improving deployment processes and enabling better resource utilization. Under the supervision of the Chief of Unit, the intern assists with:
🔎 Researching and documenting the current state of legacy web applications, identifying containerization challenges and dependencies.
🐳 Contributing to the development of standardized containerization workflows for Drupal applications with MariaDB backends.
📖 Creating comprehensive playbooks covering container image building, configuration management and database migration strategies.
✅ Establishing testing procedures to validate that containerized applications maintain functional parity with legacy systems.
⚙️ Integrating containerized applications with the existing GitOps pipeline using ArgoCD and Helm chart templates.
Required skills are a fundamental understanding of web application architecture and deployment, basic experience with the Linux command line and system administration, familiarity with version control systems (Git) and collaborative development workflows, and previous exposure to containerization technologies (Docker, container registries).
Communications, Knowledge Management, Business Intelligence and Digital Licensing Intern
This intern joins the Client Relationship Unit, supporting communication initiatives, knowledge management activities, business intelligence dashboards and digital licensing administration, particularly for the Adobe enterprise environment and the Telephony Service.
Communications Support
✏️ Draft, edit and format internal communication materials.
🎨 Produce simple visuals: infographics, icons and presentation elements.
🌐 Support updates to ICTS intranet pages (SharePoint) and Teams channels.
Knowledge Management
🗃️ Assist in organizing, updating and restructuring knowledge repositories (SOPs, guidelines, documentation).
🏷️ Improve content tagging, versioning and accessibility.
👥 Help maintain knowledge sharing hubs and communities of practice.
Business Intelligence and Dashboards
📉 Support the creation and maintenance of simple dashboards using Power BI or Excel.
🧹 Clean and structure data for reporting purposes.
🔢 Assist in preparing routine ICTS metrics and analytics.
Digital Licensing: Adobe Enterprise Environment
📑 Assist in the administration of the Adobe enterprise licensing contract.
💳 Help with billing preparation, tracking cost centers and maintaining consumption records.
🔑 Support license assignment and revocation through the Adobe Admin Console.
✔️ Ensure that licensing data is accurate, up-to-date and aligned with ICTS internal procedures.
🙋 Assist with user requests for Adobe products and document usage and needs.
Telephony Unit Support
☎️ Contribute to documenting workflows, lessons learned and best practices.
🛠️ Support ad-hoc communication, IT coordination or data related tasks as required.
Information Security Intern (Security Assessments)
ICTS is looking for a motivated and detail-oriented Information Security Intern to support its security assessment activities. The role includes assisting with the evaluation of networks, applications and computer systems to help identify potential risks and strengthen overall security, and is described as ideal for students or recent graduates interested in hands-on cybersecurity experience.
Network Security Support
🌐 Help review how the organization's networks are structured and identify potential areas of risk.
📝 Assist in documenting network components and security controls.
🔁 Support the team with routine checks to ensure the network complies with internal security guidelines.
Application Security Support
🔐 Assist in reviewing internal and external applications to ensure they follow secure design and usage practices.
📌 Help track identified issues and follow up with technical teams on progress.
📃 Contribute to improving documentation and assessment checklists.
Host and Endpoint Security Support
💻 Support the review of computers, servers and devices to confirm they follow organizational security standards.
🗂️ Help maintain inventories and records of security related findings.
🩺 Assist in monitoring the status and health of security tools installed on devices.
Reporting, Documentation and General Support
📄 Prepare clear summaries and basic reports of assessment activities.
🔄 Update internal tracking tools and help maintain organized assessment records.
🗨️ Support communication between security and technical teams by summarizing observations in a clear, non technical way.
👨👩👧 Participate in meetings, knowledge-sharing sessions and security awareness activities.
🔒 Follow internal policies and procedures related to confidentiality, acceptable use and safe assessment practices.
🚦 Contribute to ongoing security improvement initiatives as assigned.
User Support, Device Management and Knowledge Management (Personal Computing and MDE)
The intern joins the Personal Computing team and the Managed Desktop Environment (MDE) Unit. Personal Computing supports end users and their devices across the Palais des Nations and other UNOG sites, including the new ICTS Tech Hub. MDE provides a managed desktop service to client entities, from user onboarding and offboarding to device management and monthly consumption reporting. Both teams are moving devices from on-premises Active Directory to Microsoft Entra ID and Intune. Working with the Personal Computing Coordinator and ICTS colleagues, the intern assists with:
User Support and the ICTS Tech Hub
🎧 Support technicians in handling user requests and incidents logged in iNeed, and record the actions taken.
💼 Help prepare, configure and hand over laptops and peripherals to users.
🔧 Assist with basic troubleshooting of hardware, Windows and Microsoft 365 issues, under the guidance of a technician.
🏢 Support the Personal Computing team behind the ICTS Tech Hub, working alongside the Service Desk.
Device Management (Microsoft Entra ID and Intune)
🧪 Assist in testing device configurations and new laptop models before they are rolled out.
🚚 Support the migration of devices to Entra ID and Intune: pre-migration checks, follow-up with users and documenting recurring issues.
📇 Help keep device and asset information up to date.
MDE Service Administration
📥 Assist with onboarding and offboarding requests for MDE client entities.
🎫 Check that tickets raised with other services are completed.
📊 Help verify the consistency of user and device data used for the monthly consumption reports (Excel).
Knowledge Management, SOPs and AI-Assisted Support
♻️ Help rewrite standard operating procedures (SOPs) in a common format, with the Personal Computing team reviewing and approving them.
📚 Maintain the SOP library so that it stays current, searchable and easy to use.
🤖 Support the testing of an AI assistant that answers from approved SOPs in an internal lab environment: preparing test questions, measuring the accuracy of answers and the time saved, and documenting the results.
Documentation and Reporting
📘 Draft user guides, quick reference sheets and training materials.
📋 Help prepare simple reports and dashboards on requests and service activity (Excel or Power BI).
Fields of Study
Interested candidates must be pursuing or must have pursued their degree in Information Systems, Information Management, Computer Science, Communications, Data Science, Business Intelligence, Digital Media, or another field related to this job opening, including Administration, Business and International Relations.
Who Can Apply
To qualify for an internship with the United Nations, applicants must meet one of the following requirements:
🎓 Be enrolled in, or have completed, a graduate school programme (second university degree or equivalent, or higher).
🏫 Or be enrolled in, or have completed, the final academic year of a first university degree programme (minimum bachelor's level or equivalent).
📚 Professional work experience is not required, but a field of study closely related to the type of internship is required.
📄 You indicate which criterion you meet and attach proof to the application, and an official certificate is requested at a later stage.
🗣️ Fluency in English is required. Knowledge of an additional United Nations official language (Arabic, Chinese, English, French, Russian and Spanish) is an asset.
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Costs and Funding
💸 Interns are not financially remunerated by the United Nations.
✈️ Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions.
🛂 Interns who are not citizens or permanent residents of the country where the internship is undertaken may be required to obtain the appropriate visa and work/employment authorization, and successful candidates should discuss their specific visa requirements before accepting the offer.
🩺 Candidates are required to cover the cost of travel including visa, accommodation, health insurance and other living expenses for the duration of the internship.
No Fee at Any Stage
The United Nations does not charge a fee at any stage of the recruitment process (application, interview, meeting, processing or training), and it does not concern itself with information on applicants' bank accounts.
How to Apply
The application asks whether you have completed a UN internship before (if yes, include the UN entity and concrete dates), whether you can cover all travel, visa, accommodation, health insurance and living expenses, and which internship(s) you are interested in applying to. You also indicate which eligibility criterion you meet and attach proof.
Frequently Asked Questions
What positions does this UNOG ICTS vacancy cover?
The vacancy covers several internship positions: ICT Interns (Data Analytics, Data Strategy, Outreach and Communications), Application Development, Drupal Containerization, Communications, Knowledge Management, Business Intelligence and Digital Licensing, Information Security (Security Assessments), and User Support, Device Management and Knowledge Management (Personal Computing and MDE).
How long is the ICTS internship?
The expected duration is 2 to 6 months, with a start date of 15 January 2027 and flexibility based on your availability and visa arrangements.
Which degrees fit the ICTS internships?
Candidates should be pursuing or have pursued a degree in Information Systems, Information Management, Computer Science, Communications, Data Science, Business Intelligence, Digital Media or another related field, including Administration, Business and International Relations.
Is this UN internship paid?
No. The vacancy states that interns are not financially remunerated by the United Nations, and that travel, visa, accommodation, health insurance and living expenses are covered by the intern or the sponsoring institution.
Which languages do I need?
Fluency in English is required, and knowledge of another UN official language (Arabic, Chinese, English, French, Russian or Spanish) is an asset.
Do I need work experience?
No. Applicants to the UN Internship programme are not required to have professional work experience, but a field of study closely related to the internship is required.
Does the UN charge an application fee?
No. The United Nations does not charge a fee at any stage of the recruitment process.
Deadline
⏳ 22 November 2026
Links
Browse all internship opportunities on Youth Works Hub.
📄 Vacancy page: https://careers.un.org/jobSearchDescription/287829?language=en
