Finaps is offering an Internship IT Support & Workplace Management in Amsterdam, Netherlands. You join the Infra team and get hands-on experience preparing laptops, solving hardware and software issues and supporting colleagues with technical questions. You apply with a motivation letter and CV. At Youth Works Hub, we reviewed the full vacancy, and every detail is set out below. Browse more roles in the Internship & Traineeship section.
About Finaps and the Infra Team
At Finaps, the team develops smart digital solutions for clients. To keep colleagues working without interruptions, the company relies on a modern and dependable IT environment. The Infra team keeps laptops, software, accounts and workplaces running and supports colleagues with technical questions and issues.
During the internship you gain practical experience in a professional IT environment and learn how IT support works inside a fast-growing organisation.
What Will You Do as an IT Support Intern?
You support the Infra team with day-to-day IT questions, help prepare laptops, resolve hardware and software issues and assist colleagues with technical questions. You work closely with colleagues across the office and are regularly in contact with suppliers such as Lenovo, Microsoft and Amac when equipment needs to be ordered, replaced or repaired. You gradually take on more responsibility, and the vacancy states: "You will not just look over our shoulder. You will take part and genuinely contribute."
Your Responsibilities
🖥️ Delivering, installing and configuring laptops and accessories
🙋 Supporting colleagues with IT questions and technical issues
🔧 Diagnosing and resolving hardware problems on laptops and workplaces
📦 Installing and managing software
🔑 Setting up user accounts and access rights
🎉 Supporting the onboarding of new colleagues
📤 Collecting and processing equipment when colleagues leave
🏷️ Registering and tracking company assets such as laptops, monitors and peripherals
💡 Contributing ideas to improve workplace management and IT processes
☁️ Supporting the management of the Microsoft 365 environment
The Team You Will Join
You become part of the Finaps Infra team, a small, practical team responsible for all internal IT facilities. Together you make sure colleagues can work without technical obstacles. You join the weekly team meetings where ongoing work is discussed and tasks are divided.
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What Will You Learn?
🧠 How professional IT support works within an organisation
🔬 Analysing and resolving hardware problems
🗃️ Workplace management and device management
👥 User management and access management
🪟 Working with Microsoft 365 and modern workplace environments
📣 Communicating with users and suppliers
📋 Prioritising IT requests and incidents
Who Can Apply? Is This You?
🎓 A student looking for practical, hands-on experience via an internship
💻 Affinity with laptops, hardware and workplaces
☁️ Interest in Microsoft 365 and modern IT environments
🧩 Strong problem-solving skills
🛎️ A service-minded attitude
💬 Good communication skills
🧍 Ability to work independently
🌟 Practical, eager to learn, responsible, proactive and helpful
Experience with IT support, workplace management or hardware is a plus, but certainly not a requirement. Motivation and eagerness to learn matter more to Finaps.
What Does Finaps Offer?
🛠️ A hands-on internship within a professional IT environment
🧑🏫 Guidance from experienced colleagues
🧪 Plenty of room to gain practical experience
😊 An informal and friendly working atmosphere
🚀 The opportunity to pick up tasks independently
🎬 A look behind the scenes at an innovative software organisation
How to Apply
Apply with a motivation letter and CV through the application button for the Internship IT Support & Workplace Management on the vacancy page.
How to Spot a Genuine Internship Offer
Before you apply anywhere, learn how we check listings in our guide on how Youth Works Hub checks opportunities.
Frequently Asked Questions
Do I need IT experience to apply?
No. Experience with IT support, workplace management or hardware is a plus, but certainly not a requirement. Motivation and eagerness to learn matter more.
Who can apply for this internship?
Students looking for practical, hands-on experience through an internship, with an interest in laptops, hardware, workplaces and Microsoft 365.
What will I do every day?
You will deliver and configure laptops, support colleagues with IT questions, resolve hardware and software issues, set up accounts and access rights and track company assets.
Which suppliers will I work with?
You are regularly in contact with suppliers such as Lenovo, Microsoft and Amac when equipment needs to be ordered, replaced or repaired.
What documents do I need to apply?
A motivation letter and your CV.
Deadline
⏳ As soon as possible!
Link
📝 Online application (Finaps vacancy page): https://finaps.nl/vacancies/internship-it-support/
