NEXA Development is offering a full-time Erasmus+ traineeship as a Customer Service and Sales Intern in Florence, Italy, with applications open until 13 November 2026. At Youth Works Hub, we reviewed the offer: it lasts 3 months at 40 hours per week, starts on 01 December 2026, pays from €300 per month, and is open only to EU/EEA residents who do not need a work visa.
The Florence Traineeship in Brief
📍 Location: Florence, Italy
🗂️ Role: Customer Service and Sales Intern
🎒 Type: Traineeship (during studies)
🇪🇺 Programme: Erasmus+ traineeship
💶 Salary: From €300 per month
🚀 Expected starting date: 01 December 2026
📆 Duration: 3 months
🕘 Schedule: Full time
⏱️ Hours per week: 40 hours
Supporting Tourism Customer Service in Italy
The host is looking for an enthusiastic intern to join its team in Italy and support customer service operations in the tourism industry. The placement gives hands-on experience in hospitality and client relations and suits someone passionate about travel and about delivering exceptional service to international visitors.
What You Will Do as a Customer Service and Sales Intern
📨 Assist in managing client inquiries and reservations, both online and in person.
🧭 Provide helpful information, travel tips, and recommendations to enhance guest experiences.
🗓️ Support the team in coordinating bookings, itineraries, and service operations.
🙋 Engage with clients to ensure satisfaction and address any questions or concerns.
Who the Host Is Looking For
⏰ Full-time availability, approximately 40 hours per week.
🇬🇧 Fluency in English; additional languages are a strong advantage.
💬 Excellent communication and interpersonal skills.
🧩 Strong problem-solving skills and attention to detail.
😊 Customer-focused mindset with a positive, professional, and proactive attitude.
🌐 Interest in tourism, hospitality, and working in an international environment.
About the Hosting Company: NEXA Development
NEXA Development is a France-based business consulting and services company, located in La Ravoire, France. It supports businesses and entrepreneurs in organisation, commercial development, management, project coordination and growth, and it is listed in the Business & Consulting sector.
Study Fields and Levels
The offer is listed under these fields:
🧳 Travel, tourism and leisure
🍽️ Hotel, restaurants and catering
🗃️ Management and administration
🛒 Wholesale and retail sales
Accepted levels of studies:
🥉 Short cycle or equivalent (EQF 5)
🥈 Bachelor (EQF 6)
🥇 Master (EQF 7)
Language and Skills
🗣️ Working language: English
🤝 Expected skill: Customer relationship management
💻 Tools: PC
Residence and Visa Conditions
This traineeship is for EU/EEA residents only. The host is currently only able to host candidates who do not require an additional work visa, for example EU citizens or those with existing residency.
Erasmus+ Grant and Salary
The offer is a paid traineeship with a salary starting from €300 per month, and it is run under the Erasmus+ traineeship programme. Candidates who are eligible for an Erasmus+ grant or other Erasmus+ mobility funding should tell the host in advance, so that the internship and mobility documents can be prepared for them. To see how grants and pay work on placements of this kind, read our guide on paid internships and Erasmus+ traineeships abroad.
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How to Apply for the Customer Service and Sales Internship
Applications are made by email. You can submit your application or send your CV to the address in the last section of this post. If you are eligible for Erasmus+ funding, mention it in advance.
Frequently Asked Questions
Is the Customer Service and Sales Internship in Florence paid?
Yes, it is listed as a paid traineeship with a salary from €300 per month. It is also an Erasmus+ traineeship, and candidates eligible for an Erasmus+ grant or other Erasmus+ mobility funding are asked to inform the host in advance.
How long does the traineeship last?
The traineeship lasts 3 months, full time at 40 hours per week. The expected starting date is 01 December 2026.
What will I do during the internship?
You will manage client inquiries and reservations online and in person, share travel tips and recommendations with guests, help coordinate bookings and itineraries, and make sure clients are satisfied.
Who can apply for this Erasmus+ internship in Italy?
The offer is open to students from EQF level 5 to EQF level 7. Only EU/EEA residents who do not need an additional work visa can be hosted, for example EU citizens or people with existing residency.
Do I need to speak Italian?
The working language is English, and fluency in English is required. Additional languages are a strong advantage, and the offer does not name Italian as a requirement.
How do I apply and what is the deadline?
Send your application or CV by email to the address in the last section of this post. The last day to apply is 13 November 2026 (Brussels time).
Find more internships and traineeships on Youth Works Hub.
Deadline
⏳ 13 November 2026
Links
📧 Application email: info@nexadevelopment.eu
🔗 NEXA Development website: https://nexadevelopment.eu/
