The World Food Programme (WFP) is hiring an IDM and Delivery Business Analyst in Rome, Italy, with applications open until 15 December 2026. The role supports corporate Identity Management and delivery solutions, including SCOPE, for in-kind and cash operations. At Youth Works Hub, we reviewed the vacancy and set out its background, responsibilities, deliverables and application conditions below.
Why WFP Is Recruiting for Identity Management and Delivery
WFP delivers food, cash and voucher assistance to people in need around the world. It is a corporate priority to increase the level of assurance for food delivery in WFP's country operations and to record the expense recognition of food once it is distributed to households.
This assignment supports the continued development, deployment and adoption of corporate Identity Management (IDM) and delivery solutions for in-kind and cash operations, including SCOPE and related corporate systems. HQ SCD and TEC teams are responsible for ensuring that corporate solutions meet corporate standards and remain responsive to field-level business needs.
What the Business Analyst Will Contribute
The Business Analyst will support business requirements gathering, process design, field-facing analysis and implementation support for IDM and delivery services. The assignment also contributes to the implementation of the UN80 CCI provisions and supports a strengthened, field-oriented service model for Country Offices.
From Field Needs to Clear Business Requirements
The first part of the job is understanding what operations need and writing it down in a form technical teams can act on:
📋 Gather, document and prioritize business requirements through consultation with Country Offices, Regional Offices, HQ units, external partners and end users, ensuring alignment with the corporate IDM and deduplication business process
✏️ Draft business requirements and business process designs using a Human-Centered Design approach, translating operational needs into clear and actionable requirements for technical teams
🔎 Support analysis of key IDM and delivery processes, including identification, registration, verification, distribution to people, assistance instrument management and transfer reconciliation
Bridging Field Operations, Subject Experts and Developers
These responsibilities sit between the people who run operations and the people who build the systems:
🌉 Act as an intermediary between field operations, programme and supply chain subject matter experts, TEC focal points and developers to support the development, testing and deployment of corporate digital solutions
🗂️ Support product backlog management, sprint preparation, user story clarification, testing, validation and prioritization of change requests based on operational needs and corporate standards
🔗 Ensure IDM business processes and data flows are aligned with COMET, LESS and corporate location master data standards
🤝 Lead cross-functional coordination with TEC, IDM Norms and Standards, Programme, Supply Chain, UNHCR and other internal and external stakeholders to ensure corporate deduplication and identity management solutions support required business capabilities
Supporting Regional Offices and Country Offices
The role is field-facing, and it includes direct work with offices implementing these solutions:
🗺️ Liaise with WFP Regional Offices and Country Offices on process mapping, readiness reviews, digital roadmap preparation and practical implementation planning for IDM and delivery solutions
📘 Support the preparation of guidance, standard operating procedures, assurance controls, training materials and service documentation for IDM and delivery processes
💬 Collect feedback from Country Offices during pilots, rollout and stabilization, and help translate that feedback into improvements, support actions and product backlog items
✈️ Deploy on mission as required to support, troubleshoot and oversee the piloting or rollout of digital systems
🧭 Manage other programmatic and field support as requested
➕ Carry out other relevant tasks as required
What Must Be Delivered by the End of the Contract
WFP lists seven deliverables for the end of the contract:
📝 Documented and prioritized business requirements, user stories, acceptance criteria and process designs for IDM and Delivery services
🔄 Updated process maps, implementation notes and field-facing guidance for registration, deduplication, distribution, assistance instrument management and reconciliation processes
📥 Inputs to product backlogs, sprint planning, change requests and prioritization discussions with TEC and other corporate system owners
🧪 Overseeing corporate systems integration and testing
🚀 Supporting the planning and facilitating of pilots of digital systems
🛠️ Providing technical expertise as direct support to WFP Country Offices, including business process reviews, IDM assurance assessment and development of SOPs for key IDM processes
🌐 Supporting the rollout of SCOPE and other corporate IDM solutions globally
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About the World Food Programme
The World Food Programme is the world's largest humanitarian organization, saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity for people recovering from conflict, disasters and the impact of extreme weather shocks.
WFP describes the future of its workforce as diverse, committed, skilled and high performing teams, selected on merit, operating in a healthy and inclusive work environment and working with partners to save and change the lives of those WFP serves.
The organization names five values that its teams are expected to live by:
🛡️ Integrity
👥 Collaboration
🎯 Commitment
🫶 Humanity
🌻 Inclusion
What WFP Offers Its Employees
WFP gives the following reasons for joining the organization:
🏅 WFP is a 2020 Nobel Peace Prize Laureate
🌏 A highly inclusive, diverse and multicultural working environment
🎓 Investment in the personal and professional development of employees through training, accreditation, coaching, mentorship and other programs, as well as internal mobility opportunities
🧳 A career path that offers the opportunity to work across country, regional and global offices around the world, with colleagues who work to ensure that effective humanitarian assistance reaches millions of people across the globe
📄 An attractive compensation package, with WFP referring candidates to the Terms and Conditions section of the vacancy announcement
The WFP Leadership Framework
The WFP Leadership Framework sets out the common standards of behavior that guide how staff work together to accomplish the organization's mission.
Equal Opportunity and Reasonable Accommodation
WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.
WFP is also committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. A dedicated contact for accommodation requests is listed in the Links section at the end of this page.
How to Apply Through the WFP Recruiting System
All applications must be submitted exclusively through WFP's online recruiting system. CVs or applications sent by email, LinkedIn or any other channel are not considered.
👤 Make sure your Workday profile is accurate and complete, with all sections filled in, including employment history, academic qualifications, language skills and UN grade (if applicable)
📎 At the application stage, the only required documents are your CV and Cover Letter
🗃️ Additional documents, such as your passport, certificates or recommendation letters, may be requested later in the process
🖥️ If you experience technical issues while submitting your application, use the technical support contact in the Links section; that inbox is only for technical issues, and unsolicited applications or documents sent there will not receive a reply
What Happens After You Apply
Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process. All employment decisions are made on the basis of organizational needs, job requirements, merit and individual qualifications.
WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment and abuse of authority. For that reason, all selected candidates will undergo rigorous reference and background checks.
Who Cannot Be Offered an Appointment
No appointment under any kind of contract will be offered to members of the following bodies, both during their service and within three years of ceasing that service:
⚖️ UN Advisory Committee on Administrative and Budgetary Questions (ACABQ)
🏛️ International Civil Service Commission (ICSC)
📊 FAO Finance Committee
🧾 WFP External Auditor
🔐 WFP Audit Committee
🔍 Joint Inspection Unit (JIU)
📌 Other similar bodies within the United Nations system with oversight responsibilities over WFP
No Fees at Any Stage of Recruitment
The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. If you receive a solicitation for the payment of a fee, please disregard it. Emblems, logos, names and addresses are easily copied and reproduced, so take particular care when submitting personal information on the web.
If you are looking at other routes into the UN system, our guide to the UN Junior Professional Officer Programme explains who can apply and how it works. You can also browse more international job openings on Youth Works Hub.
Frequently Asked Questions
Where is the WFP IDM and Delivery Business Analyst job based?
The position is based in Rome, Italy. The role also includes deployment on mission as required, to support, troubleshoot and oversee the piloting or rollout of digital systems.
What does IDM mean in this WFP vacancy?
IDM stands for Identity Management. In this assignment it covers corporate solutions and processes such as identification, registration, verification and deduplication, together with delivery processes for in-kind and cash operations, including SCOPE and related corporate systems.
What are the main responsibilities of the Business Analyst?
The Business Analyst gathers and prioritizes business requirements, drafts process designs using a Human-Centered Design approach and acts as an intermediary between field operations, subject matter experts, TEC focal points and developers. The work also includes backlog management, sprint preparation, testing and support to Country Offices during pilots and rollout.
Which documents do I need to apply for this WFP position?
At the application stage, the only required documents are a CV and a Cover Letter. Passports, certificates, recommendation letters and other documents may be requested later in the process.
Can I send my CV to WFP by email or LinkedIn?
No. All applications must be submitted exclusively through WFP's online recruiting system, and CVs or applications sent by email, LinkedIn or any other channel are not considered.
Will every applicant hear back from WFP?
No. Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process. All selected candidates will undergo rigorous reference and background checks.
Does WFP charge a fee to apply?
No. The United Nations does not charge any application, processing, training, interviewing, testing or other fee at any stage of recruitment, and any request for such a payment should be disregarded.
Deadline
⏳ 15 December 2026
Links
🖱️ Application: https://wd3.myworkdaysite.com/recruiting/wfp/job_openings/job/Rome-Italy/IDM-and-Delivery-Business-Analyst_JR127627-1
🏢 WFP website: https://www.wfp.org
🧑💻 Technical issues with an application: global.hrerecruitment@wfp.org
♿ Reasonable accommodation requests: global.inclusion@wfp.org
