Erasmus Student Network (ESN) Lisboa is looking for Front Office Interns in Lisbon, Portugal, under a mandatory Erasmus+ Internship. Interns are the link between international students and the ESN Lisboa office. Send your CV by email before 20 November 2026. At Youth Works Hub, we reviewed the full listing and set out every detail below.
The Front Office Internship at a Glance
📌 Position: Front Office/Administrative Intern
🏢 Organisation: Erasmus Student Network (ESN) Lisboa, a non-profit organisation
📍 Location: Lisbon, Portugal
🎓 Programme: Erasmus+ Internship (mandatory)
🎯 Main focus: Front office work, administrative and logistic tasks, and care for international students
🗣️ Language: Fluent English, spoken and written
📬 Application: CV by email, with a set subject line
Who Is ESN Lisboa?
ESN Lisboa is a non-profit organisation made up of 100 volunteers. They work actively to provide the best mobility experience to two groups: the international students who come to Lisbon (incoming students) and the Portuguese students who travel to other countries (outgoing students).
How ESN Lisboa Supports International Students
The association directly supports international students in two ways, always with the goal of promoting cultural understanding: through the organisation of events and through the students' integration in the receiving country. Its events cover several fields:
⚽ Sports
🚌 Trips
🎭 Culture
🗳️ Active citizenship
🎉 Parties
Logistical Support for Higher Education Institutions
ESN Lisboa also gives logistical support to Higher Education Institutions, especially in these areas:
📣 Promotion of mobility programmes
🏠 Housing assistance
🏛️ University procedures and access
Part of an International Network
ESN Lisboa is part of an international network, Erasmus Student Network, created in 1989 and present in 47 countries, all with the same Mission, Vision and Values. The listing describes ESN Lisboa as a multidiscipline organisation with exponential growth that is looking for the right people to become its Front Office Interns.
Your Role as the Interface Between Students and the Office
Front Office Interns are the interface between the international students and ESN Lisboa at the office, while always being ambassadors of the association at any moment. They help the association with its day-to-day administrative and logistic tasks, and they can optionally help in the organisation of events.
Welcome Weeks: The Busiest Period of the Internship
The period of most movement is the Welcome Weeks, which run from September until mid-October or from mid-January until mid-March. In that period the interns' major duty is to work exclusively on two things:
🖨️ Performing administrative tasks at the office
🎪 Representing ESN at Welcome Days in the universities or at partner events and locales, such as the Study In Lisbon Lounge from Lisbon Municipality
There is a maximum flow of incoming students at that time, which is why additional human resources are needed for logistic and administrative work.
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Major Duties and Responsibilities
🌟 Be an ESN ambassador, representing the organisation and its values
🤗 Develop a strong and close relationship with the Erasmus students
📁 Perform day-to-day administrative tasks such as maintaining information files and processing paperwork
🧹 Maintain the office: cleaning, making inventories, making sure office materials are available and asking for more when needed
🧭 Provide guidance and expert advice to Erasmus students or other groups
🤲 Develop constructive and cooperative working relationships with others
📧 Operate and coordinate the flow of information both internally and with other organisations through email
💬 Customer care: assist international students through email, WhatsApp and other ways of communication
Do You Need a Specific Degree?
No specific background is required for the Front Office Intern position. The listing adds that the internship can be beneficial for those in degrees such as Tourism, Business Management and Public Administration, among others.
The Profile ESN Lisboa Is Looking For
🗨️ Communication: good communication skills, empathy and fluent English, in both speaking and writing (other languages are highly valued)
🗃️ Organisation and teamwork
🙌 Ability to work with volunteers
🌐 Ability to work in multicultural environments
🚀 Proactivity and willingness to work and learn
🧱 A structured and reliable way of working
💡 A sales and marketing mindset that is solution-oriented
What Is Highly Valued
🌱 Interest in NGOs
✈️ Having completed a period of mobility and/or other intercultural experiences
🎗️ Previous involvement in voluntary projects, actions or institutions
Conditions of the Internship
📝 Erasmus+ Internship: mandatory
👀 Work under the supervision and guidance of ESN Lisboa
📱 Free SIM card
💳 Free ESNcard
💻 Computer and office materials are provided
How the Erasmus+ Internship Requirement Works
The conditions name an Erasmus+ Internship as mandatory, so this position is tied to the Erasmus+ programme. The listing does not name a separate salary. To understand how Erasmus+ funded traineeships work, including eligibility, duration and grant top-ups, read our guide before you apply.
Why Work With ESN Lisboa?
The listing gives three reasons to join the team:
🧳 An excellent intercultural experience
🌻 The opportunity to develop skills in a safe environment
🎈 The opportunity to work in a young and dynamic environment
How to Apply
Send your CV by email and use exactly this subject line:
✉️ Application for Front Office Intern - Name - 2nd semester 2026/2027
Applications close on 20 November 2026 at 23:59 GMT, and interviews will be scheduled on a rolling basis. If you want help preparing the document, see our guide on how to make a Europass CV for Erasmus+ applications. The address is in the Links section at the end of this post.
Find more roles like this in the Internship section on Youth Works Hub →.
Frequently Asked Questions
What does a Front Office Intern do at ESN Lisboa?
The intern is the interface between international students and ESN Lisboa at the office. Daily work includes administrative tasks such as maintaining files and processing paperwork, keeping the office running, advising Erasmus students and assisting them through email, WhatsApp and other channels.
Is an Erasmus+ Internship required for this position?
Yes. The conditions section lists an Erasmus+ Internship as mandatory for the Front Office Intern position at ESN Lisboa.
What happens during the Welcome Weeks?
From September until mid-October or from mid-January until mid-March, the interns' major duty is to work exclusively on administrative tasks at the office and to represent ESN at Welcome Days in universities or at partner events and locales, such as the Study In Lisbon Lounge from Lisbon Municipality.
Do I need a background in a specific field?
No specific background is required. The listing says the internship can be beneficial for those in degrees such as Tourism, Business Management and Public Administration.
What language skills are required?
Fluent English is required, in both speaking and writing. Other languages are highly valued.
Can interns help with events?
Yes, optionally. The interns help with day-to-day administrative and logistic tasks and can optionally help in the organisation of events.
What does ESN Lisboa provide to its Front Office Interns?
Interns work under the supervision and guidance of ESN Lisboa and receive a free SIM card and a free ESNcard. A computer and office materials are provided.
What experience gives candidates an advantage?
ESN Lisboa highly values an interest in NGOs, a completed period of mobility or other intercultural experiences, and previous involvement in voluntary projects, actions or institutions.
How do I apply for the ESN Lisboa Front Office internship?
Send your CV by email with the subject line "Application for Front Office Intern - Name - 2nd semester 2026/2027". The email address is in the Links section of this post.
When are the interviews held?
Interviews are scheduled on a rolling basis. The deadline for applications is 20 November 2026 at 23:59 GMT.
Deadline
⏳ 20 November 2026
Links
📮 Application email (send your CV): internships@esnlisboa.org
🔗 ESN Lisboa website: https://www.esnlisboa.org
