The International Civil Aviation Organization (ICAO), a specialized agency of the United Nations, is offering a paid, full-time, in-person internship in Digital Marketing & Communications at its headquarters in Montreal, Canada. The internship lasts six months initially, can be extended to a maximum of twelve months, and applications close on 23 October 2026. At Youth Works Hub, we reviewed the full job description, and every duty, requirement and condition is set out below.
Digital Marketing & Communications Internship at a Glance
📌 Position: Internship, Digital Marketing & Communications
🏛️ Organization: International Civil Aviation Organization (ICAO)
🧭 Bureau: Capacity Development and Implementation Bureau (CDI)
📍 Location: Montreal, QC, Canada
🆔 Job identification: 37376
🏷️ Grade: IN
⏱️ Job schedule: Full time
🎓 Degree level: First Terminal University Level Qualification 3/4 years
📚 Education and work experience: Bachelor's Degree
🗣️ Required languages: English
💵 Compensation: paid internship with a monthly stipend
About ICAO and the Capacity Development and Implementation Bureau
The International Civil Aviation Organization (ICAO) is a specialized agency of the United Nations that supports cooperation among its Member States in international civil aviation.
The Capacity Development and Implementation Bureau (CDI) supports Member States and the global aviation community through a diverse portfolio of:
🛠️ Products and services
💡 Initiatives
🤝 Implementation support
🏫 Training
🎪 Events
📖 Publications
📊 Data services
🖥️ Digital platforms
The Marketing Team and Your Supervision
The Marketing Team supports the CDI portfolio through:
📢 Integrated marketing campaigns
✉️ Email and social media
👥 Audience engagement
🗓️ Events
🗂️ Customer relationship management (CRM)
⚙️ Marketing technology
📈 Analytics
🌐 Digital content platforms
The intern works under the supervision of the Marketing Manager and with guidance from members of the Marketing Team. The intern contributes to these activities while gaining practical experience in digital marketing and communications in an international United Nations environment.
What You Will Learn During the Internship
The internship provides hands-on exposure to:
🚀 Campaign development
✍️ Content marketing
🎯 CRM and audience segmentation
🔎 Marketing analytics
📣 Event promotion
🧩 Digital platforms
🤖 The responsible use of AI-enabled tools
The intern works with an international team, gains exposure to ICAO programmes and stakeholders across the global aviation community, and has opportunities for professional development, networking and participation in relevant ICAO learning activities.
The primary focus of the internship is the development and adaptation of digital marketing content across email, social media and other digital channels, with additional exposure to events, CRM, audience data and marketing analytics.
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Terms of Reference: Six Areas of Work
Under the supervision of the Marketing Manager, the intern works across six areas, each with its own expected result. They are described one by one below.
1. Social Media and Digital Content Development
The intern will:
🔍 Research and draft social media content supporting ICAO products, services, events and digital content
🔄 Adapt marketing messages for different audiences and digital channels
🎨 Assist with the preparation of basic creative assets using approved tools such as Canva, VEED or similar applications
🤹 Support coordinated promotional initiatives
🗃️ Compile information, images and source materials required for campaign development
✅ Prepare social media materials for review and coordination through applicable ICAO approval processes
Expected result: clear, accurate and engaging digital content is produced efficiently and consistently for approved campaigns.
2. Digital Marketing Campaigns and Email Communications
The intern will:
🧱 Assist with the preparation and coordination of digital marketing campaigns for ICAO products, services, events and initiatives
📝 Draft and prepare marketing emails, newsletters and other digital communications
🔁 Support recurring email, newsletter and social media initiatives
⏰ Assist with campaign scheduling, quality assurance and coordination of promotional assets
📡 Support the promotion of ICAO products, services, events and digital content
📉 Assist with monitoring campaign performance and preparing concise performance summaries
Expected result: accurate and audience-appropriate campaign materials are prepared on schedule, and relevant campaign results are documented for future planning.
3. Event Marketing and Audience Engagement
The intern will:
🎤 Support marketing activities for ICAO global and regional events before, during and after events
📱 Assist with event mobile-app content and provide participant support where required
🔭 Assist with audience research and draft outreach messages under supervision
💬 Support collection of participant and stakeholder testimonials
🏪 Assist with ICAO Products and Services booths and other onsite promotional activities
🧾 Support preparation of event marketing snapshots and post-event information
Expected result: event marketing activities are supported by accurate research, organized information and timely digital and onsite assistance.
4. CRM, Audience Data and Marketing Analytics
The intern will:
🗄️ Support CRM and audience-data management
🔗 Support consolidation of email, website, social media and campaign performance data
📋 Assist in preparing simple reports, dashboards and presentations to support marketing planning and decision-making
Expected result: audience and campaign data are organized accurately and translated into useful information for marketing planning and review.
5. ICAO Digital Content Platforms: ICAO TV and UnitingAviation
The intern will:
📺 Support marketing and audience-development activities for ICAO TV and UnitingAviation
🎬 Assist with promotion of articles, videos, webinars and other digital content
📐 Compile platform and campaign performance metrics, including article, email and social media performance where available
🗞️ Support updates to marketing materials, media kits and audience information
🏁 Assist with preparation of basic post-campaign summaries
Expected result: digital platform marketing is supported through timely promotion, accurate audience information and organized reporting.
6. Learning, Research and Team Activities
The intern will:
🗣️ Participate in Marketing Team meetings and campaign planning activities
🔬 Research emerging digital marketing practices, technologies and audience-engagement approaches
🛡️ Use approved digital and AI-enabled tools responsibly to support marketing workflows, with appropriate human review and verification
📁 Maintain organized project documentation and marketing assets
🎓 Complete mandatory ICAO training and participate in relevant learning opportunities
➕ Perform other related duties consistent with the learning objectives of the internship
Expected result: the intern progressively develops practical digital marketing skills while contributing effectively to the work of the Marketing Team.
Competencies ICAO Looks For
The job description lists four competencies:
🗓️ Planning and Organizing
🤝 Teamwork
⚖️ Accountability
💬 Communication
Educational Background: Who Can Apply
At the time of application, candidates are required to have completed or be enrolled in a university degree programme in a field related to:
📣 Marketing
📰 Communications
💼 Business or Business Administration
📲 Digital Media
🎙️ Public Relations
✒️ Journalism
📊 Business or Marketing Analytics
🧪 Another related field
Candidates must meet the eligibility requirements established under the ICAO Internship Programme.
Essential Skills
🖋️ Strong written communication and editing skills, with the ability to develop clear, concise and audience-appropriate digital content in English
🔀 Ability to adapt messages for different audiences and digital channels
🧐 Strong research, organization and attention-to-detail skills
Desirable Knowledge and Experience
🌱 Exposure to digital marketing, communications, social media or content development
📬 Familiarity with email marketing, CRM or marketing automation platforms
🖌️ Experience using Canva, VEED or similar digital-content tools
📈 Familiarity with website, email or social media analytics
🎟️ Experience supporting events, newsletters, campaigns or digital content
🦾 Familiarity with generative AI or other emerging digital marketing tools, including the critical review and verification of AI-assisted outputs
Language Requirements
🇬🇧 Essential: fluent reading, writing and speaking abilities in English
🌐 Desirable: a working knowledge of a second language of the Organization: Arabic, Chinese, French, Russian or Spanish
Is the ICAO Internship Paid? Stipend and Costs
This is a paid internship. Interns receive a monthly stipend in accordance with the ICAO Internship Programme. The job description does not state the stipend amount.
All costs related to travel, insurance, accommodation and living expenses must be borne by the intern.
Leave, Training and Certificate
🌴 In addition to the monthly stipend, interns accrue one and a half days of leave per month during the internship
🏅 Interns may participate in relevant ICAO training and learning activities, subject to applicable approvals and availability
📜 Upon successful completion of the internship and separation procedures, ICAO issues a certificate describing the duration, assignment and Terms of Reference of the internship, together with a brief objective assessment of performance
✍️ Supervisors may also consider providing a reference or recommendation upon request
Duration, Extension and Work Arrangements
⌛ The initial duration of the internship is six months
🔄 It can be extended by agreement between the supervisor and the intern and subject to organizational requirements, for a total internship period not exceeding twelve months
🏢 The internship is an in-person assignment at ICAO Headquarters in Montreal
📆 The intern is expected to work five days per week on a full-time basis
Rules During and After the Internship
🚫 Interns are not eligible to be engaged in any other form of employment within ICAO during the period of internship
🧊 Interns may apply for ICAO vacancies as external candidates, but a cooling-off period of six months between the end of the internship and the start of any other contractual relationship with ICAO applies
🫱 Interns must carry out assigned duties with loyalty, discretion and conscience and act in accordance with the relevant official instructions issued by the Organization
📮 ICAO may terminate the internship before its expiry date by providing at least two weeks' written notice, unless special circumstances apply
🔔 An intern may terminate the internship by providing at least one week's written notice, unless special circumstances apply
No Fees at Any Stage: Fraud Notice
ICAO does not charge any fees or request money from candidates at any stage of the selection process, and it does not concern itself with the bank account details of applicants. Requests of this nature allegedly made on behalf of ICAO are fraudulent and should be disregarded.
Is This Internship a Good Fit for You?
According to Youth Works Hub's review of the job description, this placement suits students and graduates of marketing, communications, business, digital media, public relations, journalism or analytics who write well in English, enjoy adapting one message for several channels and want a first step into an international organization. Because you cover your own travel, insurance, accommodation and living costs, you may find our guide to how internships abroad for students and recent graduates work useful when you compare routes and funding. You can also browse more internship opportunities on Youth Works Hub.
Frequently Asked Questions
What does the ICAO Digital Marketing & Communications Intern do?
The intern supports the Marketing Team of the Capacity Development and Implementation Bureau. The work covers social media and digital content, marketing emails and newsletters, event marketing, CRM and audience data, marketing analytics, and promotion for ICAO TV and UnitingAviation.
Where is the ICAO internship based?
The internship is an in-person assignment at ICAO Headquarters in Montreal, Canada. The intern works five days per week on a full-time basis.
Is the ICAO internship paid?
Yes. This is a paid internship, and interns receive a monthly stipend in accordance with the ICAO Internship Programme. The job description does not give the amount.
Who pays for travel, insurance and accommodation?
All costs related to travel, insurance, accommodation and living expenses must be borne by the intern.
How long does the internship last?
The initial duration is six months. It can be extended by agreement between the supervisor and the intern, subject to organizational requirements, up to a total of twelve months.
What education do I need to apply?
At the time of application, you must have completed or be enrolled in a university degree programme in a field related to marketing, communications, business or business administration, digital media, public relations, journalism, business or marketing analytics, or another related field. You must also meet the eligibility requirements of the ICAO Internship Programme.
Which languages do I need?
Fluent reading, writing and speaking abilities in English are essential. A working knowledge of a second ICAO language (Arabic, Chinese, French, Russian or Spanish) is desirable.
Who supervises the intern?
The intern works under the supervision of the Marketing Manager, with guidance from members of the Marketing Team.
Can I work elsewhere at ICAO during the internship?
No. Interns are not eligible to be engaged in any other form of employment within ICAO during the internship. After the internship, a cooling-off period of six months applies before any other contractual relationship with ICAO can begin.
How much leave do interns get?
Interns accrue one and a half days of leave per month during the internship.
Do interns receive a certificate?
Yes. After successful completion of the internship and separation procedures, ICAO issues a certificate describing the duration, assignment and Terms of Reference, together with a brief objective assessment of performance. Supervisors may also consider providing a reference or recommendation upon request.
Does ICAO charge a fee to apply?
No. ICAO does not charge any fees or request money from candidates at any stage of the selection process. Requests of this nature made on behalf of ICAO are fraudulent.
When is the application deadline?
The deadline is 23 October 2026.
Deadline
⏳ 23 October 2026
Links
🔗 Job description and application (Apply Now): https://estm.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/job/37376
🌐 ICAO e-Recruitment website: https://careers.icao.int
